F.A.Q
ANY QUESTIONS
FAQs for Ticket Booking
How do I search for flights on your website?
Use our flight search tool by entering your departure and destination cities, travel dates, and number of passengers.
What payment methods can I use for ticket booking?
We accept major credit cards, debit cards, and online payment options.
Can I book a round-trip and one-way flight?
Yes, we offer options for one-way, round-trip, and multi-city flights.
How can I change my flight booking?
ontact our customer service for flight changes. Fees and availability depend on the airline’s policy.
Are flights included in the tour package?
Some tour packages include flights, while others may not. Please refer to the package details or inquire directly.
What is the cancellation policy for tickets?
Cancellation policies vary by airline. Please check your ticket’s terms or contact our support for details.
How will I receive my flight ticket?
Your e-ticket will be sent to your email upon confirmation. You can print it or show it on your mobile at the airport.
Do I need to confirm my flight after booking?
No need to reconfirm; once booked, your flight is confirmed. However, you can always check the flight status online.
Can I book a ticket for someone else?
Yes, you can book tickets for others by entering their details during the booking process.
What are the baggage allowances for flights?
Baggage allowances differ by airline. Check the airline’s website or your ticket for specific information.
FAQs for Tour Booking
How do I book a tour package with Al Hamd Fly and Tours?
Select the desired tour on our website, fill out the form, and complete the booking with payment.
What’s included in the tour packages?
Our tour packages typically include accommodation, guided tours, transportation, and selected meals. Check individual package details for specifics.
Can I customize my tour?
Yes, we offer customizable tour packages based on your preferences. Contact our team for personalized options.
Do you offer group discounts for tours?
Yes, we provide discounts for group bookings. Contact us for more information on group rates.
Can I hold a booking without paying?
Some airlines allow fare holds, but most bookings require immediate payment to confirm the ticket.
What is your tour cancellation policy?
Our cancellation policies vary by package. Please refer to the terms of the specific tour or contact us for details.
How do I know if the tour is confirmed?
You will receive a confirmation email with all booking details once your payment is processed.
Can I extend my tour or stay longer?
Yes, extensions can be arranged depending on availability. Contact us to discuss options.
Are meals provided during the tour?
Many tours include meals, but this varies by package. Check the tour itinerary for meal inclusions.
Is travel insurance included in the tour packages?
Travel insurance is not typically included but can be added during the booking process.
FAQs for Umrah Packages
How do I book an Umrah package?
Visit our Umrah page, choose a package, fill in your details, and complete the booking with payment.
What documents do I need for Umrah?
You will need a valid passport (valid for at least 6 months), a visa, and any other relevant documents. Our team can assist with the visa process.
Do you arrange Umrah visas?
Yes, we handle Umrah visa arrangements as part of our package services.
What’s included in your Umrah packages?
Our packages typically include flights, accommodation, ground transportation, visa assistance, and some meals.
Can I choose my hotel for Umrah?
Yes, we offer a variety of hotel options in different price ranges. You can select based on your preference.
Do you offer group Umrah packages?
Yes, we offer both individual and group Umrah packages. Group packages often come with discounted rates and additional services.
What are the age requirements for Umrah?
There are no specific age restrictions for Umrah, but children under certain ages may require special documentation. Contact us for guidance.
Can I extend my stay after completing Umrah?
Yes, we can arrange an extended stay in Saudi Arabia depending on visa terms and availability.
What is the best time to perform Umrah?
Umrah can be performed year-round, but many people prefer off-peak seasons to avoid crowds. Ramzan is also a popular time for Umrah.
Is travel insurance included in Umrah packages?
Travel insurance is not usually included but can be added upon request for an additional fee.